% % request name % % this is a new phone to our system, % they may have texted us a Pickup number, check for that % _Sms.From -2 left !Sked.Phone _Sms.Body trim *skedhdkt { % % they did send a docket number, move to name request % the docket number is recorded, that will bypass the question later % % send a request for a name % "ReqName" *skednumb "Welcome to the automated Pickup Scheduler at the Nelson Warehouse." catcr &"We understood your Pickup number." catcr &"First time users are required to register, Please text us your name." } { % % set up the phone number for further interaction % "ReqName" *skednumb % % send a request for a name % "Welcome to the automated Pickup Scheduler at the Nelson Warehouse." &" First time users are required to register, Please text us your name." } ifelse *skedxmit